“The only certain means of success is to render more and better service than is expected of you”
Og Mandino
Look at your building. What is it about your building that draws someone to come in?
Is your sign written for people who are not yet members. Does it contain an invitation or just an announcement.
Listen during the coffee time after the service. How much do people laugh or smile?
How is your phone answered. Are people greeted on the phone by name (caller ID)? Are they met by a friendly, enthusiastic voice?
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This site is fantastic. Many thanks to those who created it, especially for this vital and important ministry for our diocese and the Church! I hope many will find it, use it, and learn from it. Many blessings and thanks again,
Bishop Greg Rickel